Privacy Policy
Introduction
Welcome to Revival Health and Wellness Clinic. We are committed to protecting your privacy and ensuring the confidentiality of your personal health information. This Privacy Policy outlines how we collect, use, and safeguard your information in accordance with applicable privacy laws and regulations.
Information We Collect
- Personal Information: Name, contact details, date of birth, and insurance information.
- Health Information: Medical history, current health conditions, treatment records, and any other information relevant to your physiotherapy care.
- Payment Information: Credit card details or other payment information for billing purposes.
How We Use Your Information
- Treatment and Care: To assess, diagnose, and provide physiotherapy services.
- Billing and Administration: To process payments, handle insurance claims, and manage administrative tasks related to your care.
- Communication: To schedule appointments, provide treatment updates, and communicate important information related to your health and care.
- Legal Compliance: To comply with legal and regulatory requirements, including reporting obligations and health records management.
How We Protect Your Information
- Physical Security: Secure storage of paper records and restricted access to facilities.
- Technical Security: Encryption, firewalls, and secure access controls for electronic records.
- Administrative Security: Training staff on privacy practices and ensuring confidentiality agreements are in place.
Sharing Your Information
We may share your information with:
- Healthcare Providers: Other professionals involved in your care, with your consent or as required for your treatment.
- Insurance Companies: For billing and claims purposes, as necessary.
- Third-Party Service Providers: Vendors who assist with administrative tasks, such as billing or IT services, under confidentiality agreements.
- Legal Authorities: When required by law or in response to valid legal requests.
Your Rights
You have the following rights regarding your information:
- Access: You can request access to your personal and health information.
- Correction: You can request corrections to inaccurate or incomplete information.
- Deletion: You can request the deletion of your information, subject to legal and contractual obligations.
- Privacy Concerns: If you have concerns about our privacy practices, please contact us to address your issues.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website and will be effective immediately upon posting. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
Revival Health and Wellness Clinic,
Barrie Ontario, Canada